These Terms of Service (“Terms”) govern your use of the website rhodestransfer24.com and the booking and provision of private transfer and related services by Rhodes Transfer 24 in Rhodes, Greece. By using our website or booking a service, you agree to these Terms.

1. Who we are

Rhodes Transfer 24 provides pre-booked private passenger transport (including airport and port transfers, hotel transfers, and private tours) in Rhodes, Greece. Contact: info@rhodestransfer24.com, +30 694 432 8505.

2. Booking & contract

A binding agreement is formed when we confirm your booking (including by email, message, or verbal confirmation as agreed). You must provide accurate details (flight numbers, times, addresses, passenger count, luggage). Prices agreed at booking are fixed for the service described, unless we agree otherwise in writing.

3. Prices & payment

All prices are quoted in the currency and manner agreed at booking. We accept payment methods as communicated to you (e.g. card, cash). Unless stated otherwise, payment terms (deposit, pay-on-arrival, etc.) are as confirmed in your booking.

4. Cancellations & changes

Cancellation and amendment policies depend on the fare type and timing. Contact us as soon as possible for changes. We reserve the right to charge reasonable fees or full fare for late cancellations or no-shows where we have allocated a vehicle and driver, as communicated at booking or in our standard policy.

5. Service standards

We aim to provide punctual, professional service with licensed, insured vehicles suitable for the booked category.
Flight monitoring: where agreed, we adjust for delays within our operational capability; extreme delays or operational issues may require rescheduling.
Meet & greet: as included in your booking, typically at agreed meeting points (e.g. arrivals).

6. Passenger responsibilities

Be ready at the agreed time and location; excessive waiting may incur extra charges if communicated in advance.
Declare accurate passenger and luggage counts; vehicle capacity limits must be respected for safety and insurance.
Behaviour must be lawful and respectful; we may refuse service or terminate a journey in case of abuse, illegal activity, or safety risk.
Children must use appropriate restraints as required by Greek law; inform us in advance if child seats are needed.

7. Luggage & belongings

Luggage is carried at your risk within vehicle capacity. We are not liable for loss or damage to valuables, cash, or fragile items unless caused by our gross negligence and as permitted by applicable law.

8. Delays & force majeure

We are not liable for delays or failures caused by events outside our reasonable control (e.g. severe weather, road closures, strikes, security incidents, vehicle breakdown despite maintenance). We will use reasonable efforts to minimise impact and offer alternatives where possible.

9. Limitation of liability

To the fullest extent permitted by applicable Greek and EU law, our total liability arising from any booking is limited to the price paid for that specific service, except where liability cannot be limited by law (e.g. death or personal injury caused by negligence). We are not liable for indirect or consequential losses (e.g. missed flights) except where mandatory law provides otherwise.

10. Website use

Website content is for information. We strive for accuracy but do not guarantee error-free content. Unauthorised scraping, misuse, or attempts to harm our systems are prohibited. External links are provided for convenience; we are not responsible for third-party sites.

11. Intellectual property

Text, logos, images, and design on this website belong to Rhodes Transfer 24 or its licensors unless stated. Unauthorised copying or commercial use is prohibited without permission.

12. Governing law & disputes

These Terms are governed by the laws of Greece. Courts of Rhodes (or competent Greek courts) shall have jurisdiction, subject to mandatory consumer protection rules where you qualify as a consumer under EU law.

13. Changes

We may update these Terms. The “Last updated” date will change. Material changes to booked services will be communicated where required.

14. Contact

Questions? Contact us or email info@rhodestransfer24.com.